Subscription Policy
Last updated: 13 October 2026
This Subscription Policy (the “Policy”) describes how paid subscriptions to UpShift (the “App”) work, including free trials and introductory offers, billing, automatic renewal, and cancellation. In this Policy, “we”, “us” and “our” refer to Arnor Limited, and “you” and “your” refer to you as the user of the App. This Policy forms part of our Terms of Use and should be read together with them.
Contents:
1. How Your Subscription Works
1.1. Subscription term
1.2. Pricing
1.3. Add-ons and upgrades
2. Trials
2.1. Offer terms
2.2. When the offer period is over
3. Payment and Billing
3.1. Ways to approve a purchase
3.2. Consent to recurring billing
4. How to Cancel
4.1. What cancellation means
4.2. Purchases made through Apple
4.3. Purchases made through Google Play
4.4. Purchases made on our website
5. Price Changes
6. Refunds
7. Contact Us
1. How Your Subscription Works
1.1. Subscription term
Your subscription term begins on the date of your first payment. When each billing cycle ends, whether it lasts a week, a month, six months, a year or any other interval you picked when subscribing, the subscription is extended for another cycle of the same length. This continues until you cancel.
1.2. Pricing
Prior to payment, the checkout screen shows the price of your first subscription period, the renewal price and the length of each billing cycle. Prices may vary based on:
where you are located and the currency used there;
taxes that apply to your purchase;
the plan you select and whether you buy it in the App, on our website or through an app store;
promotions, introductory pricing or other special deals offered to you.
1.3. Add-ons and upgrades
We may occasionally make extra plans, add-ons or upgraded features available in connection with your subscription. If any of these is sold as a stand-alone subscription, you will see its terms before you buy it.
2. Trials
2.1. Offer terms
Some subscriptions may come with a free trial or a discounted introductory period, which will not last longer than one regular billing cycle. Whenever such an offer applies to you, the checkout screen will state how long it lasts, what it costs (if anything) and any other conditions attached to it, so you can review them before paying.
2.2. When the offer period is over
If you have not cancelled by the time the free trial or introductory period expires, your subscription will roll over into the paid subscription period you chose at checkout. We will then charge you the amount stated on the checkout screen and/or on the payment confirmation screen shown by Google Play or the App Store.
3. Payment and Billing
3.1. Ways to approve a purchase
At checkout, you may approve your purchase in any way offered to you, for instance:
a one-click or one-tap approval;
a fingerprint, face scan or other biometric check;
typing in your card or other payment details on our website;
any other approval method made available by us, Apple or Google.
3.2. Consent to recurring billing
When you place your order, you give us permission to charge your chosen payment method for the first subscription period and for every renewal after it. Each renewal fee is taken when a new billing cycle starts, and charges will keep recurring until you cancel. You will see both the first-period price and the renewal price before you finalise your purchase.
4. How to Cancel
4.1. What cancellation means
Before cancelling, please note that:
cancellation stops your subscription from renewing, so no charge will be made for the following billing cycle;
all subscription features stay available to you until the billing cycle you have paid for runs out;
deleting the App from your device will not end your subscription;
every subscription you hold is independent: cancelling one leaves the others active, so each needs to be cancelled on its own.
If you want to avoid the next charge, make sure to cancel before your current free trial, introductory period or billing cycle is over.
4.2. Purchases made through Apple
If you subscribed or started a trial via Apple, the subscription is controlled from your Apple Account settings, where automatic renewal can be switched off. Since the subscription sits in your Apple account, you are the only one who can change or cancel it. Apple explains the steps in its guide to cancelling subscriptions.
4.3. Purchases made through Google Play
If you subscribed or started a trial via Google Play, open the Subscriptions section of your Google Play account to switch off automatic renewal. As the subscription is tied to your Google account, only you can change or cancel it. Step-by-step help is available in Google’s guide to cancelling subscriptions.
4.4. Purchases made on our website
A subscription or trial started on our website can be cancelled from your account settings: [Settings → Account → My Subscriptions → Cancel subscription].
5. Price Changes
To the fullest extent permitted by law, we may adjust subscription prices at any point. Before a new price applies to you, we will let you know reasonably in advance through a notice in the App, an email or another clearly visible method. If you are not willing to pay the revised price, simply cancel your subscription ahead of the date the change comes into force.
6. Refunds
Subject to applicable law, all purchases are, as a rule, final and cannot be refunded or exchanged, except where our Refund Policy says otherwise or the law requires us to give a refund. The Refund Policy explains who qualifies for a refund and how to ask for one.
7. Contact Us
Questions about this Policy or your subscription can be sent to support@upshift-app.com.
To keep track of your subscriptions more easily, consider saving a copy of this Policy or capturing a screenshot of it.
